Screening for Depression

Screening for Depression Depression is the most common mental health condition in the general population. 1 in every 10 patients seen in primary care have and meet the criteria for major depression.  Although symptoms of depression are common among primary care...

Choosing a Primary Care Physician

Tips For Choosing A Doctor… Selecting a primary care physician is an important first step toward managing your health. Your primary care doctor is your medical “home”, it’s the doctor you visit the most for your medical needs, such as wellness visits and routine...

Patient Perception vs Patient Satisfaction

What is the Difference between Patient Perception and Patient Satisfaction? It’s a matter of perspective. Patient satisfaction is the patient’s perception of the degree to which their requirements have been met. Patient perception is checking if the organization...

Waiting room

Waiting Rooms…We’ve all been there. You show up at the doctor’s office on time, only to discover that they’re running behind and four others with appointments ahead of you are still waiting.When waiting for the receptionist to call your name in the...

P.A. vs N.P.?

PA vs. NP? At Bandera Family Health Care we have a diverse group of healthcare providers in order to keep up with the need for specialized health care. Two such healthcare professions are that of a physician assistant (PA) and nurse practitioner (NP). Both of these...

Why is my doctor running late?

One reason I am late: I console… Yesterday I saw Mr. Brown, who is 78 and following up on his thyroid medication. Should be simple enough visit, except that Mr. Green’s wife of 56 years has just passed away. She, too, was my patient. He is crying, unable...

Celebrating 16 Years…

We had a conversation this morning with Dr. Reyes and Dr. Zayas about how they feel today as they look back to the beginning. Dr. Reyes shares: “I’m so excited! This morning I went back to the very first day and how much work we did to open the office in Helotes...

What is COPD?

What is COPD? Chronic Obstructive Pulmonary Disease, or COPD, refers to a group of diseases that cause airflow blockage and breathing-related problems. COPD is a lung disease that makes it hard to breathe. In people with COPD, the airways (the branching tubes that...