Medical Services you can trust


Your Visit

Bandera Family Medical Group is currently accepting new patients. For your first appointment, please bring your medical records, or request that your previous provider send them to us. Please be sure to bring immunization records for you and/or your children when you come for your first appointment. Appointments are encouraged to reduce the wait time and provide you the best service. They also assure that all patients have adequate time with the medical providers. We may be able to accommodate you on a walk-in basis, keep in mind that you may have a longer wait time or may be referred to the Acute Care Clinic. If you are running late or need to cancel an appointment, please contact us as soon as possible so we can make the appropriate adjustments to the schedule.

Before Your Visit

If it’s your first visit, the provider will want to review your medical records, medication lists, test results and films (X-rays) to understand your prior medical history and avoid unnecessary testing. When you make your appointment, ask the appointment secretary for a request of medical records form to have your records sent to our clinic. If your appointment is less than a week away and/or if you are a VA patient or a university health systems patients, your records can take a longer than usual time. We ask that you please bring your records with you to your appointment. You can also fax your information if you prefer. Please ask the appointment secretary for the fax number. If you are having a procedure or surgery, you will receive instructions about what to expect before, during and after the procedure. We will also let you know about any special instructions you need to follow before you come in.

During Your Visit:

You will meet with a nurse who will ask for the information needed before you are seen by a provider, a doctor, a physician assistant (PA) or a nurse practitioner (NP). You may need additional testing, such as blood work or imaging (X-rays, scans, etc.), to help your doctor better understand your condition and decide on the best treatment for you. If it’s your first visit, the provider will review your records, ask you about your medical history, perform a physical exam and talk to you about the best plan for your treatment and care. At Bandera Family Medical Group, our specialty is you. We have an all-inclusive and well-rounded approach to medical care; therefore, you may spend several hours at the clinic the day of your appointment. How long you are here depends on your schedule and specific healthcare needs, such as any tests or consultations you may need. Please plan ahead and bring your medications and anything else you may need for the day. Although most appointments are completed within a day, you may need to return to the clinic for other appointments if you need additional testing or procedures to treat your condition.

After Your Visit:

Your follow-up care will be determined based on your individual needs. You will receive information about how to contact us if you have any questions or concerns after you leave our clinic. We look forward to seeing you. If you have any questions prior to your visit, feel free to contact us.

still have questions?

We have three conveniently located clinics to serve you; two are located in San Antonio and one is located in Helotes.


7579 N. Loop 1604 W.
Suite 100
San Antonio, TX 78249


6800 IH-10 W, Suite 100
San Antonio, TX 78201


12952 Bandera Rd
Suite. 105
Helotes, TX 78023

Call Us

(210) 695 – 1900



(210) 695 – 1901

Email Us



Bandera Family Medical Group is a full-service medical facility whose goal is to keep patients healthy and provide the best service.